For classes, workshops or short trainings with less than 3 people in attendance, it's at the teacher's discretion as to whether the workshop or class will still be held. Should a class or a workshop be cancelled, you will receive a full refund.
If you cancel a short training or workshop up to 2 weeks prior to the start date, a 10% administration fee applies, so you get 90% refund. If you cancel within 2 weeks prior to the offering, it is non-refundable.
Class passes are valid for 1 year and do not apply for workshops. They are non-refundable, though you do have the option to transfer your class pass to another person. This option is limited to just one transfer one time.